Why was my order cancelled?
Parcel cancellations:
Parcel cancellations may occur for various reasons.
1. Our driver may have made several unsuccessful delivery attempts
2. Parcel declared missing
3. Inaccurate address provided
4. Parcel found to contain dangerous goods
5. Overweight parcel
6. Delivery zone out of coverage
If you have further queries regarding parcel cancellations, please contact Ninja Xpress Customer Service through any of the alternative channels provided below.
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