You can easily track your parcel using any of the following methods:

Ninja Xpress Website

1. Visit our tracking page.

2. Enter the tracking ID or receipt number. 

3. The parcel’s last location and estimated delivery time will be displayed.

For Shipper Dashboard users

1. Log in to the Shipper Dashboard and click on ‘Track Parcels’ 

2. Provide the delivery name, tracking ID or phone number. 

Alternatively, use the advanced search feature to track bulk or multiple orders. 

For Ninja Biz users

Order page:
- View a list of your orders that are pending pickup

- The most recent order will appear at the top of the list
- Click on an order to view the full order details

Deliveries page:
- Find a list of all parcels that have been picked up
- Orders are categorised into the following statuses:
- In Transit: The parcel is being handled in our warehouse 

- Today's Delivery: The parcel will be received today by the recipient

- Completed: The package has been received by the recipient or sender (if RTS) 

- Cancelled: The order has been cancelled by the sender or by Ninja Xpress

You may click on an order to see the full order details.