Ninja Flexi: Pick up & drop off delivery service

• To Singapore: Within 3 working days
• To West Malaysia: Within 6 working days
• To East Malaysia: Within 9 working days
• To Manila, Philippines: Within 6 working days
• To the rest of the Philippines: Within 11 working days

For pickup orders, note that orders created before 10pm will be picked up the next working day. Orders created after 10pm will be picked up the working day after. Pickup timings are Mondays to Saturdays, 10am to 10pm.

We deliver to Singapore (except the restricted zones), Malaysia and the Philippines with Ninja Flexi.

Yes, you can! You can currently ship to Malaysia (including Sabah and Sarawak) and the Philippines, with Ninja Flexi.

Weight and size limits are as follows:

• Up to 2kg: 30cm x 30cm x 20cm (length x width x height)
• Up to 5kg: 40cm x 40cm x 30cm (length x width x height)
• Up to 10kg: 50cm x 50cm x 40cm (length x width x height)
• Up to 20kg: 60cm x 60cm x 50cm (length x width x height)
• Up to 30kg: 70cm x 70cm x 60cm (length x width x height)

You cannot send the following products:

• Items that are not completely sealed in an external packaging.
• Perishable items, such as food and living products.
• Valuable items, such as credit or ATM cards, or cash.
• Irreplaceable documents, such as written drafts, certificates, or passports.

For more information, read our full packaging guidelines and list of prohibited items.

Please find your closest Ninja Point here.

Kindly reach out to shippercare_sg@ninjavan.co for assistance if you wish to make any amendments to the order. Operating hours are from 9am-6pm (Monday-Friday), 9am-1pm (Saturday).

No, you cannot cancel your Ninja Flexi order once it has been created. Please note that all orders created are non-refundable.

All Ninja Flexi orders that have been created are non-refundable.

If you need any assistance, please reach out to shippercare_sg@ninjavan.co. Operating hours are from 9am to 6pm (Monday to Friday), and 9am to 1pm (Saturday).

Upon making payment, the shipping label will be sent to the sender email that has been provided. Please print the shipping label and attach it securely and clearly on the external packaging of your parcel.

If you didn’t receive your shipping label, please check your email’s spam or junk folder. If you need further assistance, please reach out to shippercare_sg@ninjavan.co. Operating hours are from 9am to 6pm (Monday to Friday), and 9am to 1pm (Saturday).

If you are using a pre-printed shipping label, please note that you do not need to print any additional labels.

No worries, we have a printless parcel delivery solution for you! Simply order our pre-printed shipping labels for free. They’ll be delivered to your doorstep within 3 working days. Once you have received it, you can follow the steps below:

1. Scan the QR code on the top left of the shipping label to enter your mailing details online.*
2. Make an online payment easily with major credit cards.
3. Attach the shipping label securely to the external packaging of your parcel.
4. Drop your parcel off at a nearby Ninja Point. Find your nearest Ninja Point here.

* Note: Each shipping label has a unique QR code. Use this QR code to submit the mailing details, so that the details can be tagged to the label. Please do not use any other links to create the order.

You may order our pre-printed Ninja Flexi labels online here, or collect them from the selected drop-off points below.

Please take note:

• Each shipping label has a unique QR code. Use this QR code to submit the mailing details, so that the details can be tagged to the label. Please do not use any other links to create the order.
• You may check the operating hours and maximum drop-off parcel size for each location here.

Selected drop-off points with pre-printed labels:

CENTRAL

• Thai Thong Medical Store (Blk 63B Lengkok Bahru #01-352 Singapore 152063)
• Mobile Master (Blk 165 Bukit Merah Central #01-3675 S150165)
• Mama Tiam (Blk 38 Beo Crescent #01-28 S160038)

WEST

• Vasanth Provision (Blk 369 Bukit Batok Street 31 #01-K1 S650369)
• Hianky Provision Store (Blk 325 Clementi Avenue 5 #01-141 S120325)
• JS Minimart (Blk 950 Jurong West Street 91 #01-K1 S640950)
• Teck Whye Colour Centre (Blk 144 Teck Whye Lane #01-213 S680144)

EAST

• Chao Brothers Super Mini Market (Blk 406 Tampines Street 41 #01-27 S520406)
• Sin Seng Medical & Herbs Pte Ltd (Blk 138 Tampines Street 11 #01-104 S521138)
• Ace Minimart (Blk 493E Tampines Street 43 #01-326 S524493)
• Meadows Mart Pte Ltd (Block 929 Tampines Street 91 #01-439 S520929)
• Happyes Convenience Store (201 Telok Kurau Road #01-07 S423910)
• Days of 7 (Block 103 Bedok Reservoir Road #01-K1 S470103)
• LC Mart (Blk 515 Bedok North Avenue 2 #01-189 S460515)
• 1 2 Cycle (326 Tanjong Katong Road 437104)
• Rex Music (Blk 2A Eunos Crescent #01-K2 S401002)

NORTH-EAST

• J-Keart Contracts & Services (Blk 24 Hougang Avenue 3 #01-414 S530024)
• Han Brothers (Blk 635 Hougang Avenue 8 #01-K1 S530635)
• H3S+ (Blk 335 Hougang Avenue 7 #01-355 S530335)

NORTH

• Happy Family Minimart (Blk 477 Sembawang Drive #01-395 S750477)
• Mama Minimart (Blk 478 Sembawang Drive #01-393 S750478)
• Sangee Mart (Blk 160 Yishun Street 11 #01-208 76160)
• Stella Nail Salon (Blk 807 Yishun Ring Road #01-4215 S760807)

Efficiency is key to staying ahead, which is why businesses and individuals rely on smooth logistics operations to ensure timely deliveries, reduce costs, and enhance customer satisfaction.

As the demand in e-commerce, retail, and other industries continues to grow, having a reliable logistics partner is essential to keeping operations running without delays or disruptions. One of the best ways to improve efficiency is through doorstep delivery.

Understanding What is Doorstep Delivery Service

Door-to-door shipping is a logistics service where parcels are picked up directly from the shipper’s address and delivered straight to the recipient’s doorstep. Unlike services that require drop-off or collection at designated points, door-to-door shipping covers the entire journey from start to finish.

Usually, the service provider will manage the entire logistics chain, including warehouse logistics, transportation management, and last mile delivery. The process typically involves parcel pickup, sorting at distribution hubs, transportation, and delivery to the recipient’s doorstep. 

By handling every step of the process, doorstep delivery reduces the complexity of coordinating multiple transport providers. Undoubtedly, it is one of the preferred choices for businesses and individuals looking for a complete logistics solution.

Benefits of Opting for A Doorstep Delivery Service in Singapore

There are many advantages to choosing a doorstep delivery service. By offering a single point of contact for the entire process, door-to-door delivery simplifies logistics, reduces effort, and saves time. This convenience is especially valuable for busy professionals, busy individuals, and businesses managing high order volumes.

It often comes with real-time tracking that allows customers to monitor shipments at every stage to ensure greater transparency and peace of mind. For businesses, doorstep delivery enhances customer satisfaction by offering a smooth and reliable experience.

Besides, outsourcing delivery to an established logistics network helps reduce operational costs. Instead of managing their own fleet, businesses can rely on efficient transportation and tracking systems to ensure timely deliveries while focusing on growth.

Factors to Consider When Choosing a Door-to-Door Courier Company 

While door-to-door courier services offer many advantages, selecting the right provider is still crucial. A reliable courier ensures shipments are handled with care, delivered on time, and reach their destination without complications.

When selecting a courier, consider the reliability and coverage of the company. A trusted courier provides consistent service and an extensive delivery network for better accessibility. Advanced tracking systems and automated updates enhance visibility, while responsive customer support ensures prompt assistance when needed. 

Lastly, cost-effectiveness matters—choosing a provider that offers both affordability and quality helps maintain a smooth logistics process.

Ninja Van SG: Your Door-to-Door Parcel Delivery Solution

If you need a dependable doorstep delivery service in Singapore, Ninja Van offers efficient solutions for both businesses and individuals. With a strong presence in Singapore and across Southeast Asia, we are recognized for our commitment to innovation, speed, and customer satisfaction.

Leveraging advanced technology and an extensive logistics network, we provide seamless shipping experiences tailored to various needs. Our services include standard and next-day deliveries, cold chain logistics, freight forwarding, and warehousing.

With a reputation for reliability, real-time tracking, and dedicated customer support, Ninja Van Singapore is the trusted choice for businesses looking for an efficient logistics partner.

Experience Hassle-Free Door-to-Door Shipping with Ninja Van SG 

Door-to-door delivery is an essential service that ensures parcels are picked up from the sender and delivered directly to the recipient. This service saves time and offers greater convenience for individuals and businesses.

At Ninja Van, we handle every shipment with care and deliver on time while offering flexible delivery options to suit different needs. With dedicated customer support and a commitment to service excellence, sending parcels has never been easier.

Get started with Ninja Van today and experience fast, secure, and efficient doorstep delivery. Contact us to arrange your shipment!

The Importance of Pickup and Delivery Service in Singapore 

Pickup and delivery services provide door-to-door convenience, which saves individuals valuable time. By eliminating the need to visit post offices or service centers, these services streamline operations and ensure shipments are handled efficiently to reduce disruptions in daily activities.

With Ninja Van's pickup and drop-off solutions, you can enjoy affordable shipping without the hassle of managing logistics. No need to worry about transport costs or long queues, simply schedule a pickup or drop off your parcel at a nearby Ninja Point and let us handle the rest.

 Best Pickup and Drop-off Solutions for Every Need 

Ninja Van provides versatile pickup and drop-off services to make parcel delivery more convenient for you. With options like standard and next-day delivery, real-time tracking, and hassle-free parcel processing, shipping has never been easier.

Our services accommodate different needs to offer flexibility in parcel sizes, delivery speeds, and service preferences. Send gifts in a single package, return items, or ship personal parcels with flexible service options that fit your needs.

The key difference between pickup and drop-off services lies in pricing, so customers can select the option that best fits their budget while still benefiting from reliable delivery and extensive service coverage.

Benefits of Choosing Our Courier Pickup & Delivery Service

A reliable logistics provider is essential for safe, timely, and hassle-free deliveries. With Ninja Van, customers benefit from secure handling and consistent performance to minimize the risk of delays, lost parcels, or damaged goods.

Our services offer multiple delivery options to meet different shipping needs to ensure a smooth and stress-free experience. With a dedicated support team, we prioritize on-time deliveries and seamless logistics management.

At Ninja Van, we provide the efficiency, flexibility, and reliability needed for a worry-free shipping experience.

How Our Pickup and Drop-off Courier Service Makes a Difference? 

We also simplify shipping with flexible and hassle-free pickup and drop-off services. Our courier solutions provide a convenient and secure way to send parcels.

No business account is required, anyone can easily ship packages at their convenience. With over 800 drop-off locations and door-to-door pickup options, our services offer maximum flexibility.

Besides, with affordable rates, real-time tracking, and reliable handling, every shipment is managed with care and efficiency.

Trust Ninja Van SG for Pickup and Delivery Services in Singapore 

With secure handling and dedicated support, your shipments arrive safely and punctually through Ninja Van’s pickup and delivery services.

Whether you need a one-time delivery or regular shipments, Ninja Van Singapore has a solution tailored to your needs. Experience fast, efficient, and worry-free shipping! Contact us to schedule a pickup or drop off your parcel today!